The University of Ottawa needs to dedicate more resources to its co-op program during COVID-19.
The University of Ottawa needs to dedicate more resources to its co-op program during COVID-19.
On average, there are five advisors taking appointments at a time, two advisors at the front desk, and two advisors taking phone calls. For an undergraduate body of over 9,000 students, it is not humanly possible for two operators to field incoming calls from every student. This system is made to fail.