international office

“It’s the stuff (Canadians) think is normal that is hard for us. You can get resources for the big things, but no one is around to tell us how the recycling system works or what long johns are … I think that is where the school has been a big help.”—Ajit Maheswari, international student in software engineering.

On average, there are five advisors taking appointments at a time, two advisors at the front desk, and two advisors taking phone calls. For an undergraduate body of over 9,000 students, it is not humanly possible for two operators to field incoming calls from every student. This system is made to fail.